Contact us
If you have questions about the NY 529 Direct Plan, you can reach our education savings specialists by phone, email, or mail.
Phone
877-NYSAVES (877-697-2837)
On business days
8 a.m. to 8 p.m., Eastern time.
Please note, we are unable to provide account-specific information or process monetary or clerical transactions via email. For assistance with these items, please log in to your account or call 877-NYSAVES (877-697-2837). For your protection, please do not include your account number or any personally identifiable information in your email, as this is not a secure channel. [You may review other ways to safeguard your own information by clicking the Security link at the bottom of this page.]
U.S. mail
New York's 529 College Savings Program Direct Plan
P.O. Box 55440
Boston, MA 02205-8323
Registered, certified, or overnight mail
New York's 529 College Savings Program Direct Plan
95 Wells Avenue, Suite 155
Newton, MA 02459-3204
For New York employers
Want to find out more about what NY's 529 Direct Plan can offer you and your employees? You can call us at 800-420-8580 on business days between 8 a.m. and 8 p.m., Eastern time or email us at employer@nysaves.org. Or, you can fill out our Event Request Form and a representative will contact you.